Forum

A Global Community for Legal Professionals Leveraging Data for Decision-Making

Through expert-led sessions, peer benchmarking, and a shared library of practical resources, regional chapters worldwide bring in-house teams and law firms together to share how legal work is measured, managed, and improved.

Mission & Vision

Mission

The Legal Operations & KPIs Forum helps both legal departments and law firms make smarter, data-driven decisions. We share knowledge, build connections, and exchange best practices for managing legal work more efficiently. Through meetings, workshops, and regional chapters, we explore practical ways to apply data, KPIs, and analytics to improve performance and align legal strategy with business goals.

Vision

Our vision is to connect a global network of legal professionals across companies, law firms, and regions who are committed to using data to guide better decisions and outcomes. We aim to make legal organizations more transparent, efficient, and client-focused. By linking local chapters worldwide, we continue to foster learning, innovation, and collaboration across the legal ecosystem.

Why Join Our Forum?

Whether you work in-house or in a law firm, the Forum provides a space to learn from peers and experts, exchange experiences, and explore practical approaches to legal performance management. Our chapters host open discussions, case studies, and expert sessions where you can discover how others use KPIs to improve operations, pricing, profitability, and client service.

Expert-Led Sessions

Learn from professionals driving change in legal operations and law firm management. Sessions focus on KPIs, analytics, pricing, and innovation in legal work.

Benchmarking and Insights

Gain visibility into how leading legal organizations measure performance. Compare approaches, identify trends, and apply proven ideas within your own organization.

Professional Network

Take part in a global conversation shaping how legal work is measured and managed. Learn from collective experience while refining your organization's approach.

Resource Library

Access curated articles, templates, and tools to support KPI adoption and data-driven decision-making.

Professional Development

Strengthen your expertise in analytics, process design, and performance management to drive results in your organization.

Testimonials

“Participating in this forum has been a genuine exchange experience, where we learn from each other and grow as leaders and professionals. It is an honor to contribute my perspective and, above all, strengthen connections with people who truly move the industry forward.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“On my roadmap to closely follow this work in 2026 👏🏻”
Celina Salomão
Celina Salomão Cofounder
“And about the forum—wow! It’s been amazing! Really rich content. People kept saying that the group is quite advanced, but I don’t feel that advanced myself. The last talk, for me, was super enlightening, and I didn’t find it basic at all—at least not for my level. I also loved the one with the international speaker (I found it so valuable to see how the market operates abroad).”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“Great session at the Legal Operations & KPIs Forum, sharing ideas on how to make the value of the legal function visible through metrics that truly matter. ⚖️📈”
David Govea
David Govea Commercial Legal Leader
“Even though KPIs and analytics are part of my daily routine, there’s no denying that the book and the forums helped me broaden my perspective even more — top-notch content.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“I must admit I was impressed with its quality: the details, the colors, and the ease of reading are incredible. It’s a spectacular project, and the chapter we are starting as a community has everything to become something grand and innovative!”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“It was spectacular! 👏🏼👏🏼👏🏼”
Mariana Figueirêdo
Mariana Figueirêdo Legal Project Manager
“Very good! Closing the year on a high note!”
Beatrice Bento
Beatrice Bento Legal Coordinator Grupo Aço Cearense
“The depth of the conversation around data maturity and storytelling brought very practical insights. An excellent way to close the year! Thank you all for the high-level exchange.”
Adriana Buozi
Adriana Buozi Consultora Jurídica Sênior - Trabalhista e Governança
“And we thought about the Brazil community because initially this book and this concept applied to the United States, Germany, Mexico, and some other countries. But our scenario — Brazil — is very different. […] There is no such map or KPI book. The idea is to start writing things in this chapter that are relevant to our scenario, so that someone in a legal department today facing the challenge of implementing KPIs can say: I'm just getting started, I don't know where to begin. And then have this material, this forum, and a lot of information available.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Specialist Mercado Livre
“Being part of Legal KPIs is a valuable opportunity to integrate into a community committed to innovation in legal management, where mutual learning is the main driver. In a context where collaboration and standardization are increasingly relevant, sharing methodologies and standards to demonstrate our management through clear and comparable metrics is essential to professionalize legal work and consolidate our position as a strategic actor within organizations.”
Maria Noe Silva Villarroel
Maria Noe Silva Villarroel VP Legal Webdox CLM
“Data governance enables the creation of consistent and reliable KPIs, providing strategic clarity, operational security for the legal function, strengthening decision-making, mitigating operational and regulatory risks, and sustainably increasing value generation for the business.”
Lilian Barajas Executiva ForeLegal Tecnologia
“I may be biased, but I truly admire this forum, the idea and the thinking behind each carefully designed session. We know it’s not easy to turn a community idea into something big that truly reaches people. We don’t aim to be gigantic, but to add value—that’s the core idea. We contribute with what we know and master, and when we don’t know, we seek the right people to help us understand and share that knowledge. Grateful to be part of it and to see this idea growing more and more.”
Marcelo Cardoso
Marcelo Cardoso Legal Analytics Supervisor Mercado Livre
“Great event!!”
Rafael Bedum Cardoso
Rafael Bedum Cardoso Presidente da Comissão de Direito Empresarial e Advocacia Corporativa
“Since the importance of data driven decision making in Legal Departments is still highly underestimated, the forum is a great place to bring together likeminded people - whether beginner or expert - who understood the importance of KPIs in this field and share their respective knowledge and expertise.”
Michael Thompson
Michael Thompson Head of Legal Operations Aldi DX
“Legal Operations KPIs in Brazil: the development of such an important topic within legal departments in our country!”
Pedro Galvão
Pedro Galvão Estagiário
“Many organizations struggle not with the need for data but with knowing which questions to ask; success lies in benchmarking, consulting experts, and engaging in forums like LegalOpsKPIs.com, where you can share questions and receive crucial answers.”
Richard Robinson
Richard Robinson Director, Legal Operations Toyota
“Very happy to participate in this first meeting and to exchange experiences with so many incredible professionals! I’m eagerly awaiting the arrival of my copy!”
Roberta Valladares
Roberta Valladares Gerente jurídico Americanas s.a.
“A community like Legal Operations KPIs is also very important because it brings more technical depth and a bit more scientific work to this discussion in Brazil. That's what I expect from Legal Operations KPIs, especially considering the book and the data that can be identified from the work you've already done and that the community has been doing.”
Daniel Avila Failla
Daniel Avila Failla Partner
“Very happy to see this community growing and to be part of this experience. Each chapter creates a very fertile environment for valuable opportunities and learnings.”
Fernanda Tannous
Fernanda Tannous Sócia proprietária
“It was very good!”
Juliana Israel Borges LegaCoordenadora Operacional Contencioso
“I would like to express my gratitude for the opportunity to participate in such an enriching meeting. It was a transformative experience that broadened my perspective on the topic and reinforced my motivation to continue specializing in the field.”
Luis Felipe de Mello Godoy
Luis Felipe de Mello Godoy Assistente jurídico Galvão Advogados
“Participating in the Legal Operations & KPIs Forum is a unique opportunity to transform legal management in our legal departments and law firms through the implementation of clear metrics and effective operational strategies. Experiences and learnings are shared, best practices are discovered, and legal innovation is fostered. Your presence in the Forum strengthens the future of the legal field!”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager FEMSA
“Congratulations on the incredible work you and your team are doing with Legal Operations KPIs and for launching the Brazil Chapter.”
Daniel Avila Failla
Daniel Avila Failla Partner

Notable Companies

Start a Chapter

If you don’t see a chapter in your area and are interested in starting or joining one, email us at support@LegalOpsKPIs.com. We’d love to work with you and others in your region to get a chapter started.