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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.
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“Just ordered on Amazon! Loving the idea, and I am looking forward to implementing that!”
Giuseppe Matteo Miroddi
Legal Expert in Recognition Policies
“It is truly another world of knowledge!”
Kelby Ballena
International Arbitration Specialist
Hughes Hubbard & Reed
“As you all know, as a legal operations analyst, I am constantly looking for ways to demonstrate the value and efficiency of my work. I recently started reading Mori Kabiri’s book on Legal Operations and have found, in the pages I’ve read so far, precise tools to optimize processes and manage them more effectively. The explanations about KPIs and metrics are clear and applicable. Although I haven’t finished it yet, it has already left me with a very positive impression. Once I do, I’ll share some insights with you to keep you updated.”
Jossie A. Delgado Villalobos
Legal Operations Analyst
Boston Consulting Group
“Ordered. As always, I recommend that law firms know their clients' KPIs too.”
David Cunningham
Chief Innovation Officer
Reed Smith LLP
“Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!”
Antonio Santander
Director y Fundador
Canvas Legal
“If you wish to deepen your knowledge on this topic, I strongly recommend reading Professor Mori Kabiri’s book – Legal Operations – The Professional’s Handbook to Operational Excellence, as well as following upcoming initiatives from Jurídico Sem Gravata, which has proven to be an excellent source of learning and networking.”
Ana Carolina Lima
Legal Manager
“Resources are important when you're trying to learn, and books like "Legal Operations KPIs", are important to look and, navigate and understand and how you take that truth from that book and make it your own in your organization.”
Vincent Cordo, Jr.
Chief Revenue and Legal Project Management Officer
Holland & Knight
“It's a phenomenal read for anyone considering buying it!”
Krysta (Bouchard) Johnson
Legal Ops Evangelist
Docusign
“Legal Operations KPIs is a must read for all legal operations and law department management teams. It’s a fascinating read.”
Mark A. Smolik
Chief Legal Officer
DHL Group
“As a Legal Ops professional, this book has become my go-to resource. I own many legal-related books, but this is the only one that earns a permanent place on my desk. Time and again, I reach for it to identify the right KPIs for a particular practice group or circumstance. I also use it for inspiration on which charts to include in reports, making it an essential tool not only for metrics but also for clear communication. The content is thoughtfully laid out, making it easy to quickly find exactly what you need or to spark fresh ideas. Whether you’re working in-house or at a law firm, and regardless of department size, this book is an invaluable guide. Highly recommended!”
Cindy Geib
from Amazon
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