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Firms generate mountains of data, yet many struggle to turn it into better pricing, stronger margins, or clearer client value. Law Firm KPIs bridges that gap. Focusing squarely on measures that matter, it equips firm leaders to read the numbers and act on them. Inside you will find detailed metrics, reporting strategies, best-practice guidance, and practical insights you can apply across every practice group.
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“Legal Operations KPIs – The Professional’s Handbook to Operational Excellence by Mori Kabiri is a book with in-depth, practical examples considering the business and KPIs associated with legal operations. The book covers data, metrics and KPIs, and includes explanations and examples for spend management, budgets, resources and performance management, law firm and vendor management (including external expense distribution analysis), cross-functional collaboration, diversity and inclusion, and risk management and best practices. This is a great toolkit to start off anyone wanting help with practical tips and examples.”
Caterina Cavallaro
Associate General Counsel
VGW
“Picking up a copy immediately.”
Jonathan Johnson-Swagel
Senior Manager, AI SME for Private Pricing Acceleration and Excellence
Amazon Web Services
“Mori Kabiri wrote an awesome book on Legal Operations KPIs. I’m currently using it to develop a dashboard and benchmarking program for my L&C team!”
Rae Torres
Technology Program Manager, Legal & Compliance
“Just purchased it on Amazon! Looking forward to diving in.”
Richard Robinson
Director, Legal Operations
Toyota
“Love your book!”
Joy Holley
Director of Legal Operations
Ameren
“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”
Terah
from Amazon
“Extremely important reading. I will add it to my 2025 reading list.”
Núbia Valoto
Advogada
Raizen
“Well organized and comprehensive look at legal operations KPIs. This is a must have book for General Counsel, Chief Legal Officers and other legal operations professionals.”
Cash M. Butler
Co-Founder
“The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!”
Mike
from Amazon
“What a pleasure to rediscover the joy of simply learning and challenging myself. The book 'Legal Operations KPIs' arrived earlier than expected!!! Paraphrasing a wise mentor friend: 'I will read it as if it were a novel.'”
Andrea Costa
Advogada
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