Search and Filter
Search by keyword and filter KPI content by category, audience, readiness level, tags, and other available criteria to quickly find the metrics most relevant to your needs.
Explore LegalOpsKPIs.com
Go beyond the books with searchable KPI content, readiness tools, interactive charts, expert insights, practical resources, and Forum participation designed to help legal professionals measure and improve performance.
Digital Version of the Book
Access the book's content online on LegalOpsKPIs.com. Each QR code in the physical book links directly to the corresponding online section, with interactive charts and other digital features that extend the printed experience.
Comprehensive Coverage: Law Firm Track
Alternative Fee Arrangements
AI Adoption & Leverage
Profitability Models & Matter Economics
80+ KPI Blueprints with Downloadable Excel Templates
Improve pricing, productivity, and profit with chapters on:
Financial Performance & Profitability
Alternative Fee Arrangement
Marketing & Client Acquisition
Client Development & Relationship Health
Service Delivery & Case Management
Individual Performance & Productivity
Talent, People & Culture
Risk Management & Compliance
Innovation & Technology Adoption
Inside the Platform
Readiness Assessment Tool
Not every KPI fits every organization. The readiness assessment helps identify which metrics align with your current data availability, processes, and measurement capabilities.
Tailored Readiness Levels
Readiness levels show which KPIs are appropriate at different stages of development, from foundational measurement to more advanced, data-informed performance management.
Video Library
Watch interviews and discussions on KPIs, data, technology, AI, and legal performance, with practical perspectives from professionals working across the legal industry.
Chart Library
Looking for inspiration for how to present your data? The Chart Library features a wide variety of charts used throughout the book, each paired with its own data set and detailed explanation.
Interactive Charts
Designed with ease of use in mind, these charts make complex data accessible to everyone, regardless of technical background. Complex legal data is presented in clear, engaging, and interactive formats that turn analysis into an insightful experience.
Request to Join the Forum
Connect with a community of professionals who meet regularly to explore topics related to legal, strategy, and performance. Exchange experiences, collaborate on ideas, and engage with guest speakers who bring valuable expertise and fresh thinking to the table.
Templates & Implementation Resources
Use downloadable templates, Excel files, datasets, and other practical resources to apply KPI concepts using your own data.
Chart Chooser
Explore chart formats for comparisons, trends, distributions, and other common data structures to help select a visualization that fits what you are trying to communicate.
Share and Collaborate
Something inspiring or thought-provoking? Easily share it with colleagues, add a comment or question, and invite others to collaborate. Others can join the discussion, provide feedback, and enrich the conversation with their own insights.
Testimonials
“Many organizations struggle not with the need for data but with knowing which questions to ask; success lies in benchmarking, consulting experts, and engaging in forums like LegalOpsKPIs.com, where you can share questions and receive crucial answers.”
Richard Robinson
Director, Legal Operations
Toyota
“Access to the online platform, legalopskpis.com/es, further enriches the reader’s experience by offering interactive charts, articles, forums, and collaboration with peers. This digital integration ensures legal professionals stay at the forefront of legal data analytics.”
Alejandro Portilla
Lawyer
“For the most part, Legal Ops is a relatively new role in terms of a "title" but many people have been doing to work for years. Mori's book serves as the infrastructure. It provides tangible workflows that are extremely detailed and in my opinion his work is the anchor or underpinning to any Legal Ops team. I am only half way through the book and find myself pausing to contemplate how to fold these concepts into my workflows, hence the tags/markers on the margin to make sure I go back! These KPI's are in such demand and ultimately provide the organization with detailed analysis to unpack efficiencies, areas for improvement, shifts in spend, etc. The digital version of the book which is accessible via your hard copy fosters a culture for submitting questions and knowledge sharing which makes us all better!”
Michelle Kovitch
Chief Strategy Officer (CSO)
S2Data
“This new resource (and awesomely integrated companion website) will take your legal data analytics to the next level. Finally, a one-stop-stop for legal metrics that explains exactly what each means, plus how to calculate and most importantly, how to communicate using this data to tell your story!”
Mike Russell
Head of Global Legal Operations
Expedia Group
“Great guide that consolidates many different aspects of metrics and KPIs into one source. The book is also linked to an interactive website that supports a more dynamic experience.”
Julie Richer
Senior Director Chief of Staff, Legal Operations
Otsuka Pharmaceutical