Legal Operations KPIs, Second Edition

Legal Value, Spend, and Performance

Use the power of legal data to measure legal value, control spend, and improve performance. This expanded and updated Second Edition helps legal operations professionals, General Counsel, in-house legal teams, finance partners, and law firm leaders move beyond activity tracking and build metrics that support real decisions.

Language note: The Second Edition is currently available in English only. Spanish and Portuguese book editions are First Edition translations.

Legal Operations KPIs Book, Second Edition
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The book addresses the challenge of turning legal work into a more measurable, strategic part of the business through the use of data analytics. With a clear focus on metrics and KPIs, legal professionals with the tools to not only interpret data but also understand the decisions it supports. This is a comprehensive resource for those looking to improve performance, offering detailed metrics, reporting strategies, best practices, and practical insights that can be applied across the legal profession.

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Digital Copy of the Book

Scan QR codes within the book to access enhanced content, additional templates, and join in on conversations. Transform your book into a dynamic resource for achieving operational excellence.

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Share your thoughts with us!

“This is a great book to learn about all the different key performance indicators relevant to legal operations. Highly recommended.”
Terah from Amazon
“Thanks for putting together such a comprehensive book. I can't wait to dive in.”
Ted Marousek
Ted Marousek Regional Vice President of Sales Exterro
“As you’re growing your career in legal ops, it really is a marathon, not a sprint. Learn as much as you can as you go along and be patient about it. Learn what you want to learn, learn as you need to learn. There are amazing resources like ‘Legal Operations KPIs’ that can help guide you along the way.”
Janine Dixon
Janine Dixon Manager of Legal Ops Meta
“Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
Connie Brenton
Connie Brenton Founder and CEO LegalOps.com
“I believe that the guidance in this legal operations book is a very good example and provides a huge amount of material. You need to review it calmly and see how to get the best out of it, but it brings excellent tips that we, as lawyers, don't naturally have. We're not used to working with charts or being very organized with information, and I have no doubt this is something we must implement and learn little by little.”
Sergio Rodriguez
Sergio Rodriguez Corporate Legal Manager
“Recommended Reading: A few days ago I started reading "Operaciones Legales KPIs" by Mori Kabiri, an essential book for everyone who (like me) is looking for new ways to align legal management with the business. You can tell it was a titanic effort, combining Mori’s vast experience with very serious academic work. Great job!”
Antonio Santander
Antonio Santander Director y Fundador Canvas Legal
“No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.”
Joe Kazemieh
Joe Kazemieh VP, Strategic Legal Ops. Solutions Onit
“This looks great. My goal for 2024 is to be KPI focused and this guide is just what I need.”
Christianna Reed
Christianna Reed Vice President, General Counsel World Energy
“Needed this!”
Marisha Thakker
Marisha Thakker Director, MENA Region Treehouse Innovation
“The Gold Standard reference for KPI Metrics across the legal ecosystem! A long-needed single point of reference for anyone working with legal data of any kind!”
Mike from Amazon

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