Books & Publications

Law Firm KPIs

Pricing, Productivity, and Profitability

Turn your firm's data into a strategic asset. Law Firm KPIs shows partners and managers how to use metrics and reporting to boost profitability, operate more efficiently, and prove value to clients.

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Law Firm KPIs book

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Firms generate mountains of data, yet many struggle to turn it into better pricing, stronger margins, or clearer client value. Law Firm KPIs bridges that gap. Focusing squarely on measures that matter, it equips firm leaders to read the numbers and act on them. Inside you will find detailed metrics, reporting strategies, best-practice guidance, and practical insights you can apply across every practice group.

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What Readers Say

“A good complement to your initial book.”
Laurie David-Henric Global Head of Operations | Legal, Compliance, IP Argenx
“Being excellent and client-focused is no longer enough. Success depends equally on becoming data-centric—extracting data and knowledge from partners' heads into firm-wide systems. Structured, complete data is the launchpad for utilising the potential of Gen-AI, and KPIs are the levers that shape the data-centric culture law firms should want to build.”
Aku Sorainen Senior Partner Sorainen
“More than necessary work for the Brazilian legal market… about WHAT, WHY… and HOW to implement KPIs that truly generate impact on the business (not just on legal operations themselves).”
Celina Salomão Cofounder
“Without a doubt, an indispensable work for anyone who wants to demonstrate results and understand whether the firm is heading in the right direction!”
Kevin Medeiros Senior Paralegal
“Law Firm KPIs is a nice addition!”
Danish Butt Trusted Advisor to Office of General Counsel Swiftwater & Company
“No doubt Law Firm KPIs will be as valuable as Legal Operations KPIs.”
Joe Kazemieh VP, Strategic Legal Ops. Solutions Onit
“Great book, great timing. We have been asking for metrics from our law firm partners for years. This will make it much easier for them to understand and respond to the Voice of the Customer. This is a must-have reference book, whether you are in a law firm or in-house.”
Connie Brenton Founder and CEO LegalOps.com
“For sure, a super knowledge manual [Law Firm KPIs] I had the opportunity to receive on the first day and to be part of the Brazil Forum group, with this new book associated with offices also comes a super rich material that should be used as a guide of best practices for those who want to achieve excellence.”
Marcelo Cardoso Legal Analytics Supervisor Mercado Livre
“Mori Kabiri’s Law Firm KPIs finally give firms the measurement framework I’ve advocated for years… From AI adoption rates to AFA profitability metrics, this book turns vague tech promises into concrete intelligence.”
Colin Levy General Counsel Malbek
“A very important legal perspective on KPIs. Data is for all audiences 💚”
Fernanda Tannous, M.Sc Sócia proprietária
“In a rapidly evolving legal market, Law Firm KPIs by Mori Kabiri is the book many of us in legal finance and analytics have been waiting for. As Director of FP&A, I routinely face the challenge of translating mountains of firm data into insight, strategy, and action. Kabiri’s book provides not only a taxonomy of over 80 clearly defined KPIs but a much-needed framework for turning law firm data into a shared language of performance and value. The book’s value lies in three core strengths: 1. Clarity and Practicality: Each KPI is laid out with definition, calculation, data sources, pitfalls, trend insights, and improvement strategies. Whether you're assessing realization, partner profitability, or AI adoption rates, the format allows for immediate application without wading through unnecessary academic detail. 2. Audience-Aware Structure: Kabiri understands the varied roles within a law firm—from managing partners to HR and legal ops—and aligns each metric to its relevant stakeholders. This makes it easier to drive cross-functional alignment. 3. Forward-Thinking with an Operational Backbone: Particularly impressive is the inclusion of metrics around Alternative Fee Arrangements (AFAs), AI impact, knowledge reuse, and cost-to-serve measures like Operating Cost per Billable Hour (OCPBH).”
Alina Mendoza Director of Management Reporting and Analytics Holland & Knight
“The timing is perfect, especially with all the changes in the industry. I'm already thinking of a few lawyer friends I'm going to recommend Law Firm KPIs to. Fantastic work!”
Alex Agahi CEO- Financial Adviser
“Why this book nailed it: Law Firm KPIs by Mori Kabiri cuts through the fluff and gets right to what legal leaders actually need.”
Olga Mack CEO
“This book on Law Firm KPIs by Mori Kabiri could be a game changer for aligning innovation with measurable outcomes. It echoes broader shifts where firms are using data to optimize CLM and beyond, reducing inefficiencies by up to 30% in some cases.”
Sanjeev Chaodhari Freelance AI Automation Consultant
“Law Firm KPIs book is an amazing tool for firms! I gift it to my clients regularly.”
Michelle Kovitch Chief Strategy Officer S2Data
“The book every Law firm should have in their shelf.”
Maria Noe Silva VP Legal Webdox CLM
“KPIs are the language of modern legal leadership. Law Firm KPIs is a timely resource for firms ready to lead the next era.”
Olga V. Mack CEO TermScout